For claims teams
Automotive Claims Inspections & Evidence Verification
When a claims team needs an independent field record of a vehicle condition, Automotev documents the requested evidence in a structured format designed for remote review.
Independent field verification
French repair-facility communication when authorized
Evidence-led reports for remote claims review
A field extension for claims teams
Claims organizations often need someone on site who can confirm the vehicle, follow a defined scope, observe the available evidence and communicate clearly with the repair facility. Automotev acts as that field extension in Québec while keeping the client’s claims team in control of the assignment and coverage decision.
A structured record of the inspection
- Assignment scope confirmed before dispatch
- Vehicle identity and mileage documented
- Requested components addressed individually
- Accessible physical evidence photographed
- Repair-facility demonstrations witnessed when authorized and available
- Findings organized so a remote reviewer can follow what was and was not verified
Reduce avoidable follow-up
Missing images, unclear demonstrations or skipped components can keep a file open longer than necessary. Automotev’s workflow is built around completing the requested evidence set during the visit and reviewing the file for completeness before the report is issued.
The claim decision stays with you
Automotev reports the observable evidence and the limits of what could be verified. We do not determine warranty or insurance coverage. That separation keeps the field inspection focused on documentation rather than authorization.
The Automotev Evidence Standard
Every assignment is confirmed against the requested scope before dispatch. The collected evidence is then reviewed for file completeness before the report is issued.
See the standard on the homepageNeed Québec field verification?
Send the claim number, vehicle, location and components to verify. We will confirm the assignment scope and communication instructions before dispatch.